The balloon will float through the air for 40 to 70 minutes, depending on weather conditions.
Pickup time is between 04:00 A.M to 05.00 A.M, depending on the location.
Flight time is approximately between 05.30 A.M. to 08.00 A.M., depending on weather conditions.
Drop off time is approximately between 08.00 AM to 9.00 AM, depending on hotel location and traffic.
Yes, instructions will be given by the pilot and the operation team.
The ticket includes pick-up and drop-off, a 40–70 minute hot air balloon ride, refreshments, an e-flight certificate, and if selected, a gourmet breakfast, falconry, and a camel ride.
Yes, hot air balloon tickets can be canceled without fee up to 48 hours before the flight time with a 100% cost refund.
No, visitors are not allowed to bring food or beverages, glassware, or alcohol into the premises.
Yes, please carry a valid photo ID with you.
In case the tour is missed without cancellation, no refund will be provided.
Yes, pre-booking a ticket online for the Sunrise Hot Air Balloon Experience in Dubai is mandatory.
The dress code is casual, appropriate clothing is allowed during the flight. No beachwear is allowed.
This experience is suitable for people between the ages of 5 to 80 years old. Children up to the age of 12 must be accompanied by an adult. The maximum weight limit for one adult is 120 KG, and there will be a double charge if your weight exceeds 120 KG.
The following passengers are not allowed: Women with three months of pregnancy, people younger than 5 and older than 85 years, people with serious medical conditions, those who had surgery within the last half year, people with broken body parts, people with chronic back or neck pain or injuries, people with acrophobia, people with physical, mental, and emotional disabilities, and those under the influence of alcohol or drugs.
Yes, the following people of determination can fly: those with autism spectrum disorders, chronic medical conditions, hearing impairment, intellectual disability, learning disability, and vision impairment.
The hot air balloon experience is located in Dubai, UAE.
As the hot air balloon ride is located in a distant location, the tour operators will provide pick-up and drop-off.
The address is Dubai, UAE.
Passengers will be asked to sign a mandatory declaration that they have no health issues mentioned in the restrictions.
Yes, the maximum weight limit for one adult is 120 KG. There will be a double charge if your weight exceeds 120 KG.
